May 17, 2017 Precipice
Again, at my place of work, we’re working long hours and not having much success. There are thousands claims totaling millions of dollars, just sitting. I was asked to jump in and work on them, but when I saw they’re all federal payers – Veteran’s Affairs, Indian Nation Health, Active Military, I knew there was nothing I could do.
We have a team dedicated to these claims, which have to be worked in a very specific way. If they’re sent incorrectly, we’re not given a chance to appeal, we have to start over from scratch. It’s a complicated, time consuming process and I am not about to mess anything up.
The hierarchy are flogging us to get claims out the door and money coming in, but we’re working with one hand tied behind our backs, getting closer and closer to the edge of the precipice.